ALERTS & DIAGNOSTICS
Troubleshooting library
Record verified fixes; error groups can show "Known solution" to find handling steps for similar issues.
Web UI Alerts & Diagnostics → Diagnostics → Troubleshooting library.
View records
| Type | Description |
|---|---|
| Internal | Fixes recorded in this environment |
| Built-in | Product presets (such as high CPU) |
| Error log | Attached to an ERROR fingerprint |
| Monitoring alert | Attached to alert-type signals |
Cards include title, trigger condition or exception summary, Verified troubleshooting steps, plus root cause, prevention advice, tags, and more.
Find and record
- When Known solution appears on the Errors page → open the matching record and follow the steps.
- Search: title, fingerprint, keywords, tags, author.
- After resolving a new issue, click Create solution to write reusable steps.
For CLI create or update, see STX CLI.